Navigating the Projects dashboard

Delighted has a fresh look with Projects. Within your dashboard, it's now much easier to create new Projects, control user access, and, overall, set-up fine-tuned surveys for various moments of the customer journey.

Along with this dashboard refresh, a few features you're used to using may now live in a slightly different location. In this section, we'll touch on some of the key features that were moved, and where you can find them now!


Features


Export data

Exporting your data is now more readily accessible right from your dashboard!

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Throttling

Configure your throttle as you're setting up a new Project, and head back to the Project menu to make any adjustments.

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Score time window

Adjust the rolling calculation used for your main dashboard's metric, now located in the same area where you're making key Project adjustments.

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Customize thank you

We've grouped your customization all in one spot, so you can easily hop back and forth between survey editing and fine-tuning your Thank You Page.

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Integrations

It's never been easier to connect Delighted with other tools in your tech stack! Simply click on the new "Integrations" link in your navigational menu.

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Alerts

Just as with integrations, Alerts offer another method of connection Delighted with other tools you're using on a daily basis. With that in mind, we've included Alerts in the general "Integrations" section to lay the groundwork for powerful workflows between Delighted and your email platform.

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API

As with integrations and Alerts, the API is another method of pushing and pulling data from Delighted. We've grouped the existing integrations (ex. Help Scout, Zendesk, SFDC, etc.), Alerts, and our API into one general "Integration" section. Consider this new section as your one-stop shop for connecting Delighted with any tools you're currently using. Looking for your API key? It's now included alongside your API docs!

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Tag management

Apply and manage your tags, all from the main dashboard.

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General settings / billing

Looking for the old "Settings" link in your navigational menu? That's now replaced with our "Account" drop-down menu, including key account settings link.

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