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Core Training & Certification

The just-in-time learnings you need to start smart!

  • Core Training & Certification for Delighted CX
  • Module 1: All About Survey Types and Getting Help
  • Module 2: All About Creating Survey Projects
  • Module 3: All About Dashboard Filters, Trends, and Reports
  • Module 4: All About Distribution Platforms and Their Metrics
  • Module 5: All About Survey Customization
  • Module 6: All About Properties and Alerts
  • Module 7: All About Tags, Search, and Editing Additional Questions
  • The Core Certification Exam
  • Hands-On Activity: Creating Surveys

Categories

  • 0. Getting Started with Delighted
  • 1. Project Options & Settings
  • 2. Survey Types
  • 3. Distribution Platforms & Sending
  • 4. Survey Customization
  • 5. Managing People & Properties
  • 6. Receiving & Acting on Feedback
  • 7. Reporting & Analytics
  • 8. Integrating with Other Applications
  • 9. Accounts & Billing
  • 10. Security & Privacy
  • 11. Best Practices
  • 12. Training & Tutorials
  • Core Training & Certification
  • Admin Training & Certification
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