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11. Templates Best Practices

Take your CX program to the next level by following industry-leading practices

  • 9 Best Practice Articles from the Delighted Blog
  • Best Practices for Sending Templates
  • Best Practices for Using Templates
  • Closing the Feedback Loop
  • Creating a Successful CX Program: A Learning Series
  • Getting the Most Out of Delighted Templates
  • Onboarding How-To: How Should I Design My Templates Program?
  • Product Updates: What's New in Delighted?
  • Proving the Value of a Templates Program
  • Quarterly Business Reviews with Delighted Templates
  • Sample Size Calculation
  • Understanding NPS: A Deep Dive

Categories

  • 0. Getting Started
  • 1. Templates Options & Settings
  • 2. Template Types
  • 3. Distribution Platforms & Sending
  • 4. Template Customization
  • 5. Managing People & Properties
  • 6. Receiving & Acting on Feedback
  • 7. Reporting & Analytics
  • 8. Integrations & Automation
  • 9. Accounts & Billing
  • 10. Security & Privacy
  • 11. Templates Best Practices
  • 12. Training & Tutorials
  • Core Training & Certification
  • Admin Training & Certification
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