New to Delighted? Check out these FAQs for tips on hitting the ground running
2 articles
Route Delighted feedback into tools you already use
25 articles
Learn how to fine-tune your Delighted survey experience and branding
13 articles
Explore several best practices for sending out your surveys
19 articles
Learn more about receiving feedback and closing the loop with customers
16 articles
Create multiple CX surveys and manage them from one account.
12 articles
Analyze your feedback with a number of key Delighted features
16 articles
Details on Delighted's policies regarding security, privacy, and terms of service
10 articles
Learn how to access all major admin features - from billing to user invitations
17 articles
Find your most vocal advocates, as well as detractors, with Net Promoter® Score
6 articles
Surface insight related to customer satisfaction levels with CSAT surveys
5 articles
Get a pulse on customer effort with CES surveys
5 articles
Roll-out simple, yet versatile, surveys with a 5-star scale
5 articles
Enable split-second feedback with a Thumbs Up/Thumbs Down survey
5 articles
Easy-to-recognize emoticons that intuitively power quick feedback
5 articles
Layer in up to 10 additional questions in the survey flow
10 articles
Easily receive permission and share your best customer feedback
13 articles
Key insight into how to ramp up your survey program with Delighted
7 articles
Capture customer feedback at the point of experience with Delighted Kiosk
9 articles
Get max value from your Delighted CX program by running regular QBRs
6 articles
New to Delighted? Get oriented quickly with this guide!
7 articles
Fine-tune your sending with this guide – covering best practices for surveying
6 articles
Learn how to pass customer data our way, as well as segment your feedback
7 articles
Layer in personalization and dynamic content to your surveys
7 articles
Everything you need to know for getting started with Delighted's Web platform
6 articles
Survey your customers via text with Delighted's SMS platform
6 articles
Sync Delighted responses and increase visibility of feedback in SFDC
8 articles
Sync Delighted feedback to your HubSpot CRM
7 articles
Leverage your Promoters' enthusiasm, and contain the fallout from Detractors
5 articles
Learn how to develop a solid process for following up with your customers
6 articles
Track feedback and keywords over time with Trends
7 articles
Best practices for getting started with, as well as managing, Autopilot
6 articles
Automating your sending process with Delighted's API
9 articles
Send surveys from a domain more familiar to your customers
6 articles
Leverage the best components of NPS for your employee surveys
5 articles