0. Getting Started with Delighted

New to Delighted? Get oriented quickly with this guide!

1 article

1. Project Options & Settings

Create multiple CX surveys and manage them from one account

1 article

2. Survey Types

Ask the right questions to gather actionable feedback

10 articles

3. Distribution Platforms & Sending

Explore Delighted's platforms for sending your surveys

11 articles

4. Survey Customization

Learn how to fine-tune your Delighted survey experience and branding

8 articles

5. Managing People & Properties

Track who you've surveyed and segment your feedback

4 articles

6. Receiving & Acting on Feedback

Start collecting feedback and route the data to your team

8 articles

7. Reporting & Analytics

Create high-value visualizations to analyze and understand your data

7 articles

8. Integrating with Other Applications

Integrate Delighted with the technology you use every day

47 articles

9. Accounts & Billing

Manage your Delighted plan and account access

3 articles

10. Security & Privacy

Keep your Delighted account and your data secure

1 article

11. Best Practices

Take your CX program to the next level by following industry-leading practices

7 articles

12. Training & Tutorials

Learn Delighted with our training videos, how-to lessons, & Certification courses

5 articles

Core Certification

The just-in-time learnings you need to start smart!

10 articles

Admin Certification

The deep-dive understandings that Admins learn along the way

17 articles