0. Getting Started

New to Delighted? Get oriented quickly with this guide!

6 articles

1. Templates Options & Settings

Create multiple Templates and manage them from one account

4 articles

2. Template Types

Ask the right questions to gather actionable feedback

11 articles

3. Distribution Platforms & Sending

Explore Delighted's distribution platforms for sending your surveys

12 articles

4. Template Customization

Learn how to fine-tune your survey-taker experience and branding

9 articles

5. Managing People & Properties

Track who you've surveyed and segment your feedback

8 articles

6. Receiving & Acting on Feedback

Start collecting feedback and route the data to your team

12 articles

7. Reporting & Analytics

Create high-value visualizations to analyze and understand your data

11 articles

8. Integrations & Automation

Integrate Delighted with the technology you use every day

48 articles

9. Accounts & Billing

Manage your Delighted plan and account access

3 articles

10. Security & Privacy

Keep your Delighted account and your data secure

2 articles

11. Templates Best Practices

Take your CX program to the next level by following industry-leading practices

12 articles

12. Training & Tutorials

Learn Delighted with our training videos, how-to lessons, & Certification courses

6 articles

Core Training & Certification

The just-in-time learnings you need to start smart!

11 articles

Admin Training & Certification

The deep-dive understandings that Admins learn along the way

15 articles