How do I cancel my account?

To close your account simply visit Plans and Billing in Settings. Clicking the link for “cancel your account” will close your account and prevent future billing. Note: Canceling the account will impact access to response data and survey capabilities moving forward.

For any billing requests related to cancelations or refunds, feel free to reach out. Our Customer Concierge team is at the ready to take care of any concerns in lieu of a cancellation – we'll find a solution! 

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