Can I change the product name that appears in the survey question on a per survey basis?

Yes. We have a special property called “Question Product Name” that allows you to specify the product you ask about in the survey on a per person basis.

For example, our fictitious clothing company, Hem & Stitch, could ask certain customers two different types of questions:

  • “How likely are you to recommend The Cashmere V to a friend?”
  • “How likely are you to recommend The Classic Oxford to a friend?”

You’ll be able to see your score calculation and feedback for each respective product line instantly from your dashboard.

This property can be used when importing from the web interface (CSV example available via the link), or using the API.

Special Property Guide

For more information on Question Product Name and other special properties we support, be sure to check out our Special Properties guide.

On your dashboard

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