Integrations hosted outside of Delighted

Beyond the wide array of supported platforms listed on our integrations page, many other third-party tools have also created their own unique and powerful connections with Delighted. In this section, we'll provide you with quick links to those platforms and their respective documentation for integrating with Delighted.

Here's a list of current integrations hosted outside of Delighted by category:

Trigger Delighted Surveys

Sync Delighted Response Data

Report on Delighted Feedback

Share Delighted Feedback


Customer.io

  • Company Site: https://customer.io/
  • Description: Set-up triggers in Customer.io to fire off a Delighted survey based on key moments in the customer lifecycle (ex. upgrade, purchase, etc.)
  • Documentation: Quick link

Screenshots of the integration

Use webhooks and campaigns to fire off Delighted surveys via Customer.io.



ClientSuccess

Screenshots of the integration

Enhance visibility into Delighted response data provided by customers - directly in ClientSuccess.



Chameleon

  • Company Site: https://www.trychameleon.com/
  • Description: The Delighted integration includes two main components: 1) Data Source: Sync Delighted NPS data into Chameleon (for targeting tours), and 2) Add On: Launch the Delighted NPS survey from a Chameleon tour step.
  • Documentation: Quick Link

Screenshots of the integration

Collect Delighted feedback from customers, anywhere in the product, and based on who users are and what they've done.



Woopra

  • Company Site: https://www.woopra.com/
  • Description: The Delighted+Woopra integration will bring Delighted survey response data directly into the Woopra platform. The submissions are tracked as actions on the profile of the user who responded, allowing for easy and instant visibility of responses and any comments provided.
  • Documentation: Quick Link

Screenshots of the integration

Sync feedback to Woopra to track as actions on the profile of the user who responded, providing instantly visibility into responses - right in the Woopra platform.



Grow

  • Company Site: https://www.grow.com/
  • Description: Visualize and track Delighted results alongside individual customer data - blending essential business data to help drive compelling stories, surface key insights, and much more.
  • Documentation: Quick Link

Screenshots of the integration

Sync Delighted feedback to Grow - blending and monitoring data from Delighted alongside other essential business data.



HappyFox

  • Company Site: https://www.happyfox.com/
  • Description: View scores submitted by contacts via in-ticket detail, empowering HappyFox agents to have added context into customer feedback when interacting with those folks live via chat.
  • Documentation: Quick Link

Screenshots of the integration

Display Delighted survey scores and comments on the ticket-detail page.



NomNom

  • Company Site: https://nomnominsights.com/
  • Description: Consolidate Delighted scores and responses with feedback emerging from other customer platforms and sources, providing key abilities to run customer research with the added layer of Delighted feedback.
  • Documentation: Quick Link

Screenshots of the integration

Segment and filter Delighted customer feedback to surface key insights and trends over time.



Xplenty

  • Company Site: https://www.xplenty.com/
  • Description: Xplenty offer a data connector service similar to Zapier, allowing you to push Delighted response data into other third-party platforms, such as CRMs, Help Desks, and data warehouses.
  • Documentation: Quick Link

Screenshots of the integration

A few popular use cases where Delighted feedback is pulled from our API, via the Xplenty integration, and fed into different data warehouses.



Blendo

  • Company site: https://www.blendo.co/
  • Description: Connect with Delighted and start sending response data to a range of BI tools, data warehouses, or custom analytics stacks.
  • Documentation: Quick Link

Screenshots of the integration

Sync your Delighted response data, as well as any new updates, into Blendo - reformatting and then pushed into your destination data warehouse.



Fomo

  • Company site: https://fomo.com/
  • Description: Display new customer survey responses within the Fomo feed, which can be embedded anywhere on a site to make feedback public-facing.
  • DocumentationQuick Link

Screenshots of the integration

Display Delighted feedback directly on your site - showing recent responses to folks visiting the page.

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