The Blueshift Integration

In this article:


Setting up the Blueshift integration

Delighted’s Blueshift integration will automatically trigger Delighted surveys based on actions in Blueshift.

To add an adapter for the Delighted app:

1
Sign in to the Blueshift app, and click Apps in the left navigation menu.
2
Go to "All Apps," and then, search for and select "Delighted." ( Note: You can also go to "Surveys Apps" and select "Delighted".)
3
Click "Configure" to view all the configured adapters.
4
Click "+ADAPTER" to add an adapter.
5
Add a Name for the adapter. If you have multiple adapters, the adapter name helps you to identify the integration.
6
Provide the Delighted API Key (you can find that here).
7
Add information for any Additional Headers.
8
Click "Save" to add the adapter.

Create a Delighted cloud app template

1
Go to "Creatives" > "Cloud App."
2
Click "+TEMPLATES" on the Cloud App Templates page.
3
Select the "Delighted app."
4
Configure the template including the name, tags and other relevant information. For more information, see below for full detail.
6
By default, the survey is sent by email. Hence  it is recommended that you set the Unique Sent Identifier to email under Show Advanced Settings.
6
On the Content tab, fill the form to specify the data and the format in which to send the data to Delighted.
7
You can also switch to JSON and specify the content in JSON format. However, once you switch to JSON, you cannot use the form layout again.

For Step 4 above, please refer to the following fields and recommended values to add:

  • Template Name: Delighted Surveys
  • API Endpoint: https://api.delighted.com/v1/people.json
  • Adapter: Select the adapter you created in the section above
  • Tags: Apply any tags you'd like to use for organizational purposes

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What the set-up looks like inside of Blueshift.

Setting up the Adapter

Setting up the Cloud App Template

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