The SupporTrends Integration

In this article:


How the SupporTrends integration works

Delighted’s SupporTrend integration automatically syncs feedback from Delighted to SupporTrends, enabling robust analytical solutions such as natural linguistic exploration, quantitative fields/KPI correlations, sentiment influence over key metrics, and much more.

For a full overview of how the Delighted + SupporTrends integration can power your feedback and sentiment analysis, please check out their integration page here for a full walkthrough.

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Setting up the SupporTrends integration

1
Head to the Integration tab and choose SupporTrends.
2
Copy the displayed Delighted API key to your clipboard.
3
Log into SupporTrends. If you do not have a SupporTrends account, sign up here (don't forget about the special Delighted + SupporTrends pricing mentioned in the FAQs below).
4
On the left side navigation bar, click on Data Sources, and then click on Integrations.
5
Scroll down to the Delighted section and ensure that the toggle is set to On.
6
Click on Connection Settings and paste your Delighted API key.
7
Provide a name for the setting, which is usually the Template name. Note: You can add an API key for each Template.
8
Click "Save."
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How much does SupporTrends cost?

SupporTrends and Delighted have partnered together to deliver powerful insights for surveys, all at an incredibly discounted rate. For only $99/month, you can access a SupporTrends account that supports:

  • Up to 1,000 responses per month with fully automated Delighted integration
  • NPS, CSAT, 5 Star Ratings, CES, PMF, Thumbs, and Smiley dashboards included
  • Automatic survey response processing

To sign up for this special pricing, please see our SupporTrends + Delighted pricing page.

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