Start from Scratch

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Starting from scratch with Delighted Surveys

Discover the flexibility, refinement, and appeal of Delighted Surveys. Click "Start from Scratch" to begin.

If you're new to Delighted Surveys, you'll immediately see this screen where you can start crafting your first survey!

But before you go forward, peak at the "Create from template" option and see if there's a survey in our library that can speed you efforts along! (Click "Create from scratch" to retreat to the preceding screen.)

Returning to Surveys?

If you already use Delighted Surveys, you'll see all of your previous efforts in the (now familiar) Surveys index. Since you already know what you are doing — quit reading this and go have some fun creating your next survey campaign! 

To learn more, review this Welcome to Delighted Surveys! article lifted the Surveys Help Center

Frankly, we think your going to love this creative new take on survey creation!


Welcome to Delighted Surveys!

Our Surveys Help Center will guide you through every single feature. 🤞 That said, Delighted Surveys is so intuitive that you may not need any of it!

Click this video to see why Delighted Surveys the finest survey solution out there!

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Switching to and from Delighted Surveys & Delighted CX

Delighted Surveys has a specialized companion product — Delighted CX. 

Switching between the two is as easy as picking "Delighted Surveys" or "Delighted CX" from the switcher menu. 

A bit about Delighted CX

CX is a powerful end-to-end solution for in-depth customer experience research. It tackles NPS, CSAT, and more. Give CX a go with a 14-day trial.

See how CX can combine with Surveys to further empower your research in Delighted Surveys or CX? Features & Uses.

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About the Help Center & the Beacon

The Surveys Help Center will trek you through:

1 Creating & Editing Surveys
2 Publishing & Sending Surveys
3 Reporting & Analytics
4 Integrating & Connecting Surveys
5 Managing your Account

To open the Help Center, visit surveys-help.delighted.com or click "Help" → "Help center" . . . 

. . . and click the handy support "Beacon" at the bottom of each page to find suggested articles, start a Help Center keyword search, or begin a conversation with our support team.

Speaking of support...

To reach out to our support team, either:

1
Email hello@delighted.com
2
Choose "Ask" in the Beacon
3
Click "Contact" in the top right corner of this Help Center 
→ which opens a Beacon where you can send us a note
4
Select "Help" → "Give feedback" → if you wish to share ideas with us. 

We want to hear from you! 

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