Can Delighted be used to survey employees and gather my eNPS?
Many companies use Delighted for eNPS to help gauge their staff’s experience based on whether or not they would recommend working at the company to a friend and/or colleague.
It’s just as easy to use Delighted for gathering your employee NPS (eNPS) as it is for gathering your NPS from customers. Many companies use Properties to segment by internal organizational information (ex. office location, clients they assist, etc.).
We also offer a mode that allows you to hide the names and email addresses of the recipients to help protect their identity. We do not offer a fully anonymous version.
On your dashboard
Interested in learning more?
Check out our employee NPS guide for best practices, as well as tips for getting started with eNPS + Delighted. Get in touch if you’d like to learn more about how to get the most out of Delighted for eNPS.