Can I customize the subject line?

Yes. You can edit the survey subject line via the Customize appearance page (under “Email customization”). We recommend using the default subject for the best response rates, but feel free to adjust the language to best reflect your branding.

On your dashboard

Adjusting in the dashboard

Adjusting dynamically

In addition to adjusting the subject line globally for your account, you can also set a specific subject line on a person-by-person basis. Check out our special property guide for more information on dynamically updating the subject line.

Name Email Delighted Email Subject
Sean One quick question
Jake One minute of your time
Jessica How likely are you to recommend Delighted?

Still need help? Contact Us Contact Us