The Delighted Basics Video Series

Just getting started with Delighted and want an overview of the basics? Check out our video series!

We cover a number of core concepts related to sending out that initial survey, including customization, setting up a file to upload, reviewing feedback, configuring your settings, and where to locate key support resources.

Feel free to jump into any of the modules below to get started (Note: Videos are hosted via Loom and CloudApp):

  1. Our Concierge team, Help, and Support
  2. Creating and Sending Surveys
  3. Dashboards: The Endgame
  4. Exploring Our Different Platforms
  5. Customizing Surveys
  6. Sending, CSVs, and Properties
  7. How to Segment Feedback
  8. Key Settings and Integrations
Looking for more guidance on getting started?

First, head on over to our Getting Started with Delighted guide. Then, learn more about optimizing your send in our Getting the most out of Delighted guide. Walk through the rest of the Help Center, but don't hesitate to reach out to our Customer Concierge team if you have any other questions!

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