Can I schedule surveys to be sent at a later date?
Yes. After uploading a CSV/Excel file, you'll reach the "Review" stage. On this page, you can opt to schedule your surveys to be sent at a later date. You can specify a date, time, and time zone. We’ll send you an email once your surveys have been dispatched.
And if you are using SMS, we will even ensure customers aren’t receiving texts from you in the middle of the night, since we have Smart Scheduling for SMS that takes into account the recipient’s timezone. Smart Scheduling happens automatically, so you don’t need to change any of your routines.
On your dashboard