Sending your first survey (video series)

Interested in a walkthrough of the key steps for sending out your first survey? Check out our video series!

We cover a number of core concepts related to sending out that initial survey, including customization, setting up a file to upload, reviewing feedback, configuring your settings, and where to locate key support resources.

Feel free to jump into any of the modules below to get started (Note: Videos are hosted via Loom):

  1. Sending Your First Survey (Overview)
  2. Exploring Our Different Platforms
  3. Building a Survey (A-Z)
  4. Easy Steps for Your First Survey Send
  5. How to Segment Feedback
  6. Key Settings and Integrations
  7. Our Customer Concierge team
Looking for more guidance on getting started?

Learn more about optimizing your send in our Getting the most out of Delighted guide. Orient yourself a bit more with the Delighted dashboard with our New User guide. We also have guides that provide in-depth detail on our Web and SMS platforms.

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