Who is CES for?
CES is ideal for businesses that are looking to surface aspects of their support, service, or product that are requiring excessive customer effort. If your overarching goal is to make the customer experience as effortless as possible, CES is likely right for you!
Trying to get a better sense of customer effort during sales cycles and support interactions? Recently deployed a new online checkout flow and interested if its making the process easier for your customers? Are you running customer consultations and interested in learning more about how easy-to-digest those meetings have been for your clients?
CES surveys can help with businesses tackling any of the above scenarios, as well as countless other situations. Ultimately, any business that is interested in gaining more insight into customer effort, at any stage in their lifecycle, will find CES to be a indispensable solution.