How do I request CNAME/TXT records?

Previous section: What are CNAME and TXT records?

Two quick steps for collecting the records you need to get started:

  • Send an email to our Customer Concierge team with the domain you’d like to send from, ie. @yourcompany.com
  • We’ll send you the records in a response email
Below is a sample of CNAME/TXT records, which can help your team prepare for the information we’ll send your way:

Example CNAME/TXT records

Sample Only

The below records are examples only. Do not add these to your DNS settings. If interested in obtaining your account's records, let us know and we'll send those records your way!

Verification record
Type:  TXT
Name:  _amazonses.testaccount.com
Value: U6dxlkQol/wX0xY9QbwVUa1Vjk/Ulzwn730ecaXjN0s=

DKIM records
Type:  CNAME
Name:  o5iny3lt2taerzaup32tesitkwpmarth._domainkey.testaccount.com
Value: o5iny3lt2taerzaup32tesitkwpmarth.dkim.amazonses.com

Type:  CNAME
Name:  6wi57bfb2r2hhjrc7dxqpzuo32qbx4z2._domainkey.testaccount.com
Value: 6wi57bfb2r2hhjrc7dxqpzuo32qbx4z2.dkim.amazonses.com

Type:  CNAME
Name:  2oe65vdeqedw65s63rjumuy26aocq452._domainkey.testaccount.com
Value: 2oe65vdeqedw65s63rjumuy26aocq452.dkim.amazonses.com

Once you have your CNAME/TXT records ready, the next step is to get those added to your DNS settings. Our next section will help clarify some common fields and terms related to DNS settings, and the steps needed to get these records added.


Next section: Where do I add these records?

Still need help? Contact Us Contact Us