DNS guide overview

While Delighted surveys maintain exceptional levels of deliverability and offer a number of ways to reflect your company’s branding, you may want to extend your branding all the way to the From address itself.

As a bit of context, your Delighted surveys will, by default, originate from an “@delighted.com” address. Adding in a few records to your DNS settings is a quick way to brand Delighted survey emails with your company’s domain.

In this guide, we’ll cover the basics of sending with your domain name, including:
  • Background on CNAME/TXT records
  • Requesting the records
  • Adding the records and verification processes
  • Troubleshooting and FAQs
Lets get started with customizing your “From” address!


Next section: What are CNAME and TXT records?

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